Privacy Policy - Dulwich Storage

At Dulwich Storage, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

Information We Collect

We collect various types of information to provide and improve our services to you. This information includes:

Personal Identification Information: Name, address, email, phone number.
Storage Information: Details about the items you store with us, including descriptions and photographs.
Payment Information: Credit card details, billing address.
Technical Data: IP addresses, browser types, operating systems.

How We Use Your Information

Your information is used to provide and enhance our services, including:

Account Management: To create and manage your account.
Service Delivery: To process your storage requests and manage your storage space.
Communication: To send you updates, newsletters, and other information related to our services.
Payment Processing: To process your payments securely.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our business, such as payment processors and IT service providers.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Data encryption during transmission.
Secure storage systems.
Regular security assessments and audits.

Your Rights and Choices

You have the right to:

Access and update your personal information.
Request deletion of your data.
Opt out of marketing communications.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

Remember your preferences and settings.
Analyze website traffic and usage patterns.
Provide personalized content and advertisements.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you through email or other communication methods.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through our official channels.